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Terms of Service

Last updated November 10, 2026

These terms govern your use of Weft. By creating an account or using the service, you agree to them on behalf of yourself and, if applicable, the organization you represent.

Your account

Keep your sign-in credentials secure and give accurate account information. You are responsible for activity in your workspace, including that of teammates you invite.

Your content

You own the content you and your customers bring into Weft. You grant us the limited rights needed to host, process and display it to provide the service. You are responsible for having the right to connect the channels and data you add.

Acceptable use

Do not use Weft to send spam, break the law, infringe others' rights, probe or disrupt the service, or access other customers' data.

Plans and payment

Every new workspace starts with a 14-day free trial. To keep using Weft after the trial, a workspace owner or admin picks a paid plan. Paid plans are billed per seat, in advance, monthly or yearly, through our payment processor Stripe, and renew automatically until cancelled. You can cancel at any time from Settings, Billing; the plan stays active until the end of the period you paid for, and we do not refund partial periods except where the law requires it. Prices exclude taxes, which are added where applicable. If we change prices we will tell workspace owners at least 30 days before the change applies to them. If a payment fails, the workspace keeps working for a grace period while Stripe retries, after which replies and changes are paused until billing is fixed; your data is not deleted.

Service changes and warranties

Weft is under active development. Features may change, and the service is provided "as is" without warranties of any kind. To the extent permitted by law, our liability is limited to the amount you paid us in the twelve months before the claim.

Ending use

You can stop using Weft at any time and ask us to delete your workspace. We may suspend accounts that violate these terms.

Contact

Questions: hello@weft.day.

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